? Proactively plan, manage and provide input to the delivery of high quality, well-run, profitable projects and initiatives.
? Develop clear, simple and inspiring briefs and kick-off meetings.
? Write proposals, timing & budget plans, meeting notes and status reports.
? Work and communicate in ways that support and respect the creative process and contribute to high quality thinking at the start of projects and high quality executions at the end.
? Lead client meetings and deal with all clients confidently and professionally.
? Take ownership for the quality of work, deadlines and keeping work ‘on brief’.
? Listen carefully to clients, manage their expectations and deliver against agreed timings.
? Run internal project review meetings.
? Take responsibility for sales and revenue prediction and for monthly billing.
? Proactively plan and organise to ensure projects run smoothly and requirements are anticipated ahead of time.
? Create and develop long-term client relationships, with frequent relevant communication.
? Identify new opportunities for cross-selling Dragon Rouge and extending relationships.
? Demonstrate passion about the client’s business and develop a good understanding of their organisation, the brand, the market, the competition and the issues.
? Master the core concepts we use in brand strategy, positioning, design, innovation and sustainability to be able to talk confidently about the main Dragon Rouge offers.
New Business Development
? Identify opportunities for new business, based on networking and intelligence gathering.
? Establish a broad professional network among clients and contacts.
? Support in preparing new business presentations and proposals under the direction of a more senior team member.
? Seek ways to continually improve the ways in which we present our thinking and creativity.
? Use social media, for example, Twitter and LinkedIn, to build networks and share professional information.
? Build effective, positive relationships with colleagues.
? Positively influence and actively support all teams, facilitating team-working, great communication, good organisation and a feeling of involvement and shared responsibility.